Help

Built to last. Backed to prove it.

A two-year warranty, a sixty-day mind-changer, and a real person on the other end.

Scroll
01
two years.
The warranty

Covered for 24 months.

Every ANRAY tool is guaranteed against defects in materials and workmanship for two years from the day it arrives. If it fails under normal use, we replace it — no drama.

02
sixty days.
Returns

Change your mind, freely.

Not the one for you? Send it back within 60 days of delivery for a full refund. No restocking fees, no interrogation — used or unused.

03
how it works.
Starting a claim

One email, that’s it.

Email business@anray.com with your order number and a short note. We’ll send a prepaid return label and walk you through the rest — no forms to hunt down, no address to guess.

04
the fine print.
What’s covered

Defects, yes. Drops, no.

Covered: manufacturing defects and malfunctions under normal household use. Not covered: accidental damage, misuse, unauthorized repairs, and the ordinary wear that comes from a tool you actually use.

Something not right? Tell us.